In your Help Center, the visitor can easily find all of the answers

In your ImBox Help Center, you collect content that will answer your visitors’ questions. You have a lot of room for many categories on a lucid page, and everything promotes your important SEO.

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All of the content SEO indexed

The content of your Help Center gets ranked in search engines, which will promote your SEO results. You push traffic to your website.

Use as an internal Help Center

You can use our Help Center for internal use, as a bank of knowledge for co-workers.

Make free time from your customer service

Since the visitor can search for the answers by themselves, the number of incoming inquiries for your customer service will decrease considerably.

You receive feedback to improve

Your visitors can give feedback on your content right away. It will help you to match your content to the expectations.

If you want to know more about how ImBox Help Center can be used for both customer service and visitors, complete the form below!


100% quality assured answers that are easy to find

Offer your visitor a good customer service with easy-to-find answers, instead of forcing them to try to find information in forums with different opinions and thoughts.

  • All of the answers are 100% up-to-date since you regulate the content
  • Everything is presented in one page, which gives you the opportunity to show more categories – no need to drop any
  • The visitors can easily find the answers here – no need for them to contact you

 

Create and change the content

Create a new answer or change the current in an easy-to-use view inside of ImBox.

Categories make it easy to navigate

Your content is presented in categories for your visitors, which makes it easy to navigate and find the right answer.

Different types of content

You can give the answer in text, video, pictures or files, you choose!

Help Center and Answers in one

Our FAQ product Answers is visible for the visitor, no matter on which page the visitor is on. Here your visitor can write their question and the answer is visible right away in the widget.

  • Connect the content in Help Center to Answers
  • The same content, no matter the service channel
  • Everything is changed in the same place, no need for double work

 

Are you unsure of how a Help Center would look on your website? Book a demo, and you will get more information!