In your Help Center, the visitor can easily find all of the answers
In your ImBox Help Center, you collect content that will answer your visitors’ questions. You have a lot of room for many categories on a lucid page, and everything promotes your important SEO.
All of the content SEO indexed
The content of your Help Center gets ranked in search engines, which will promote your SEO results. You push traffic to your website.
Use as an internal Help Center
You can use our Help Center for internal use, as a bank of knowledge for co-workers.
Make free time from your customer service
Since the visitor can search for the answers by themselves, the number of incoming inquiries for your customer service will decrease considerably.
You receive feedback to improve
Your visitors can give feedback on your content right away. It will help you to match your content to the expectations.
100% quality assured answers that are easy to find
Offer your visitor a good customer service with easy-to-find answers, instead of forcing them to try to find information in forums with different opinions and thoughts.
- All of the answers are 100% up-to-date since you regulate the content
- Everything is presented in one page, which gives you the opportunity to show more categories – no need to drop any
- The visitors can easily find the answers here – no need for them to contact you
Create and change the content
Create a new answer or change the current in an easy-to-use view inside of ImBox.
Categories make it easy to navigate
Your content is presented in categories for your visitors, which makes it easy to navigate and find the right answer.
Different types of content
You can give the answer in text, video, pictures or files, you choose!
Help Center and Answers in one
Our FAQ product Answers is visible for the visitor, no matter on which page the visitor is on. Here your visitor can write their question and the answer is visible right away in the widget.
- Connect the content in Help Center to Answers
- The same content, no matter the service channel
- Everything is changed in the same place, no need for double work