Communicate, offer self-help and get leads with our products
With our products, you can be proactive and offer the visitor more ways to get help.BOOK TIME FOR A DEMO
Happy visitors with proactive chat
Accomplish maximal effect, both for customer service and sales with a customized chat!
Decrease errands with FAQ
Would you also like to give your visitors quick answers to their questions? Use Answers!
Effective case management
With ImBox Tickets, no cases fall through the cracks and everything happens in real time!
The convenient body of knowledge
Let your visitors find the answers by themselves and decrease the number of recurring cases!
A holistic approach makes the difference
We see the communication, accessibility, presence, and service as one unit. It needs to follow the basis of the company, but also the visitors’ and customers’ needs, demands and wishes.
Some customers want to get help right away, without having to wait in a queue.
Others want to look for help by themselves while a third wants to be contacted. We are all different.
That is why we have come up with our four products:
Online, Answers, Tickets and Help Center these will all make a difference for your company and your visitors.
Personal dialogue with chat
With ImBox Online you get an effective channel with personal communication and are able to quickly answer questions in real time. The visitor is in focus and is able to ask their questions at their own pace.READ MORE
Can I upgrade my membership?
You can upgrade your membership at any time. The upgrade will be activated immediately.
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Answers gives the visitors the right answer right away
ImBox Answers lets the visitor look for an answer whenever, wherever, which leads to an increased conversion and fewer recurring cases.
Case management that brings the cooperation to a new level
ImBox Tickets is made to easily be used by multiple people at the same time. Never miss a case or risk for the answer time to be too long. The statistics on the strain lets you plan and divide the resources in the right way.READ MORE
ImBox Help Center
Free time from your customer service
With ImBox Help Center, all information is presented on one page which allows you to view more categories. That lets your visitors find their answers easily without having to look around at different pages. It can also be used internally as a body of knowledge for co-workers.
You get an overall solution, no matter what your field is
If you work with marketing, sales, customer services or run an online store, it does not matter. Our products make a difference.