Your Trusted Partner in Case Management:

ImBox AI Assistant 

The future of customer service has arrived, and it’s more powerful than ever. Transform your customer support with the ImBox generative AI assistant, designed to deliver exceptional service within our platform. Experience how AI can simplify your tasks and take your customer service to new heights.

 

Book a demo 

 

Lightning-Fast Response Suggestions

Whether your cases are simple or complex, our cutting-edge AI technology will transform your workflow! The ImBox AI assistant offers smart, precise, and creative response suggestions within seconds, helping you cut down on response times while maintaining high-quality interactions.

✔︎ Ultra-Fast Response Times 👉 Serve more customers in less time!
✔︎ Consistently High-Quality Responses 👉 Enhance customer satisfaction and boost conversions!
✔︎ Reduced Workload 👉 Lower costs and optimize efficiency!


Our new AI assistant, is like our very own superhero here at Customer Support! An amazing assistant that not only listens to needs but also delivers on them with precision and reliability. It’s like having a truly dependable colleague who is always there when we need help.


– Susanne Sebestyen, Head of STC Support

Summarizes Cases in No Time

Overwhelmed by lengthy cases and chat conversations? The AI assistant is your solution. It quickly turns complex texts and threads into clear, concise summaries, freeing up your time for more critical tasks.

✔︎ Instant Summaries 👉 Boost understanding and save valuable time!
✔︎ Streamlined Processes 👉 Enhance efficiency and streamline customer service!
✔︎ Simplified Interactions 👉 Make your workflow clearer and more manageable!

Ready for the Future of Customer Service with Generativ AI?

Rapid, Accurate Responses in Email and Chat 👉
Assist more customers in less time!
 

 

Personalized Engagement and Top-Quality Answers 👉
Delight customers and boost conversions!

Reduced Workload and Enhanced Efficiency 👉
Cut support costs and achieve better results!