Deliver exceptional customer service 24/7 with ImBox’s Generativ AI Chatbot, Help Center, and FAQ. By organizing all questions and answers into easily searchable knowledge bases, you can streamline your operations and provide a seamless experience for your visitors, allowing them to find the help they need, whenever they need it.
Equip your visitors with a smart FAQ that allows them to find answers independently, anytime, day or night.
Centralize all your information in one easy-to-navigate hub, giving visitors a clear path to the answers they need.
Experience the next level of customer interaction with our advanced, easily trainable Generativ AI chatbot.
Allow your visitors to find answers to their questions anytime, reducing the burden of repetitive inquiries on your team.
Gain real-time visibility into what your visitors are searching for and what content they engage with most, helping you identify new needs and opportunities.
Maintain full control over your FAQ and Help Center content, ensuring that your visitors always receive up-to-date and user-friendly answers.
“In May, we had 3,000 customers visit our FAQ to find answers to their questions. We also saw a 19% reduction in phone calls compared to the same period last year – thanks!”
– Annette Stensvik, E-commerce Manager at Nilson Group
Curious about the most common questions your visitors ask? ImBox Analytics has the answers. With ImBox Analytics, you get:
