The ImBox generative AI chatbot can be trained on your specific website and mirrors your tone to create quick and precise responses.
Regardless of when your customers need help, our AI chatbot is ready to support your customer service, ensuring high customer satisfaction and significant time savings.
Powered by sophisticated AI technology, our chatbot delivers safe, accurate answers that resolve customer questions and instantly reduce your team’s ticket volume.
Offering flexible, around-the-clock support, it can operate independently or collaborate with your agents at selected times or on specific pages of your website.
Training is done in minutes. Just point it to your content, like FAQ Articles, Documents, Product Catalogs, or any public Websites. It will then start learning immediately. No technical knowledge needed.
The built-in safeguards ensure the responses are solely based on your own content, the content you have trained it with.
Enrich it with Custom Answers for your important or recurring questions, giving you full control. When the chatbot encounters a question it cannot answer, it smoothly escalates the issue to a human agent in your team.
The chatbot understands the questions you have trained it on and will always determine the next step. In cases where it is not trained on specific content, it can offer various button options or smoothly transfer the conversation to your team, ensuring human contact when needed.
Our chatbot is a true natural language bot that can understand complex questions and fully converse with your customers. Its advanced language capabilities, including multi-language support, ensure smooth and effective communication, enhancing the overall customer experience.
With advanced API integrations, the chatbot can deliver precise and up-to-date information to streamline responses to specific requests. Connect it to your external data sources, such as a booking system or order tracking system, to ensure seamless and efficient customer interactions.
No unexpected hidden usage costs. With our service, you benefit from a monthly fixed price, making it simple and straightforward for you to calculate and plan within your budget. This transparency ensures that you can allocate your resources effectively without worrying about surprise fees or fluctuating charges.
