Our AI Chatbot delivers fast and accurate answers to customer questions using your own content, around the clock. With the latest AI technology, you can streamline workflows and increase customer satisfaction by automating conversations.
With our Chatbot, it’s quick and easy to get started. Connect the chatbot to your content – website, product feed, FAQ, or documentation – and it learns instantly. No time-consuming training, no complex configuration. The Chatbot is easy to implement and delivers results immediately, ensuring a seamless experience from the very beginning.
Our Chatbot uses advanced security features. All responses are drawn strictly from your own content, ensuring no risk of inaccurate information from external sources. You maintain full control, with the ability to monitor and adjust conversations to guarantee the highest quality. Rest assured that every customer inquiry is handled safely, securely, and consistently.
Our AI Chatbot pulls information exclusively from your own key resources, such as your website, product catalog, FAQ, and documentation. This ensures that all customer responses are fast, accurate, and based solely on your content. The seamless integration delivers relevant responses instantly, creating a smoother experience for both you and your customers.
Our AI-powered chatbot provides accurate answers and lightens the load for your support team, cutting costs while delivering round-the-clock customer service. Easily customize the chatbot with our Flow tool to create a tailored experience. Whether it operates on its own or works alongside your agents. No coding required.
Customize further with tailored responses to efficiently handle common and important questions, while maintaining full control over customer interactions. If the Chatbot encounters a question it cannot answer, it can seamlessly forward the conversation to a human agent. Questions outside office hours are directly sent to your ticketing system, and if you’re using ImBox ticketing, the inquiries are smoothly prioritized and organized alongside other emails in your ImBox inbox.
Provide quick and up-to-date answers to specific customer inquiries through smart real-time integrations. Easily connect the chatbot to external systems such as booking or order management to ensure accurate information. This creates smoother and more efficient customer interactions. We also offer ready-made integrations with systems like Ingrid, Postnord, DHL, and Voyado, making it easy to handle order and delivery tracking inquiries directly.
The Chatbot automatically switches between languages to provide accurate answers, regardless of the visitor’s language. No extra handling of language settings is required – your customers get a seamless and personalized experience. With multilingual support, you can easily meet all customer needs and ensure high customer satisfaction.
Book a demo and try out your own personalized AI chatbot in action.
We’ll set up a custom chatbot using your public content before the demo, so you can sit back and see exactly how it handles customer inquiries in real-time. Evaluate the performance and results live yourself 😉
We offer a modular solution that integrates seamlessly with our other products, providing a flexible all-in-one solution for customer communication. Start with the chatbot and easily expand with more modules as your needs grow. With ImBox, you get a complete platform where you manage all customer communication with a single login and tool – on your terms.
Setting up your chatbot is quick and easy! We’ll have it connected to your website, product catalog, or FAQ in minutes, and it learns from your content instantly. No lengthy configuration or complex setup required.
No technical skills are required. Our platform is designed to be user-friendly, allowing you to customize your chatbot with simple tools. You have full control via our tool called Flow which lets you tailor customer interactions without writing a single line of code.
Yes. The chatbot is trained strictly using your own content, like your website, product catalog, FAQ, documentation, etc. This ensures it provides accurate answers based on your own business’s unique needs.
The chatbot handles common and some complex questions on its own, but if it encounters very complex inquiries, it can seamlessly escalate the conversation to a human agent. If outside business hours, inquiries can be directed to your support system for follow-up.
Yes. You can easily customize the chatbot’s appearance, tone of voice, and responses to align with your brand. It will automatically adjust its tone to the tone you used in your training data. This ensures a consistent customer experience across all channels.
Our chatbot supports multiple languages and can switch automatically to give accurate answers to customers based on their preferred language.
We offer comprehensive support to ensure you get the most out of your chatbot. Our team of experts are available for any questions or technical assistance.