Add-On | Social Media

Connect Your Social Media to ImBox.

Receive your messages from Instagram, Facebook, and WhatsApp directly in the ImBox tool, and respond as quickly and seamlessly as you do in the regular chat. With ImBox integration, you won’t have to be logged in to multiple places and you’ll never miss a message, as everything is gathered in one unified view.

Contact sales

Collaborate Effectively & Smartly

In ImBox, you can effortlessly track the status of each case and see who has responded. Manage message handling efficiently and avoid duplicating work by controlling who deals with each case and the volume they handle.

Nothing Falls Through the Cracks

Our seamless integration ensures that your company’s Facebook and Instagram messages are organized alongside all your other communication channels within ImBox. This way, nothing gets overlooked.

Log In to One Place

Eliminate the need for multiple logins. With ImBox’s integration for Facebook and Instagram, you only need to be logged into ImBox to manage and respond to all your messages and story mentions.

How to Connect Social Media with ImBox

We’ll help you easily connect your company’s Facebook and/or Instagram accounts with ImBox.
Decide which agents will handle messages from your social media accounts and set limits on how many chats they can manage simultaneously.
When a user messages you via social media, it appears instantly in ImBox. You can respond just like you would in a regular chat.
All message history is available, so every team member can stay updated on the status of each case.

A Login to All Your Communication Channels.

With us, you can consolidate all your customer communication channels into a single, easy-to-use tool. Convenient, simple, and more efficient for your customer service department.