Revolutionize your customer service with ImBox.

Gather all your channels in one single tool! With ImBox, you can easily streamline your customer communication with case management and self-service boosted by the latest AI technology. Discover how easy (and fun) it is to provide world-class service!

Book a demo Our Products

Everything You Need in One Platform

Case Management

Streamline and simplify your ticketing system via email, chat, forms, phone, and social media. With ImBox, you can manage all cases from all channels in one place.

Self Service

Help your customers help themselves with the Help Center, FAQ, and Chatbot. Offer 24/7 customer service with all questions and answers in searchable knowledge bases, for both internal and external use.

AI | Chatbot

Discover the future of customer service with ImBox generative AI Chatbot and assistant, designed to streamline your workflow and elevate your customer service.

What We Do

Customer relations made easy

Build and nurture customer relationships effortlessly with our all-in-one platform. Reach your customers wherever they are—no plug-ins required. Our solution provides your agents with a seamless, omnichannel experience, integrating voice, email, social media, messaging, ai chatbot, and more into a single, intuitive interface. Deliver world-class service and exceed expectations with ease.

Book a Demo

”We benefit from having an all-in-one solution for our customer communication. The time we free up can instead be invested in tasks that we believe create added value—not only for ourselves but especially for our customers.”

– Klas Uppvall, Customer Center Manager at Gavlegårdarna